Delivery countries
The online shop currently delivers only to Germany, Italy and Austria. Customers in Switzerland and anyone interested in delivery elsewhere can find information about other EU countries and Switzerland below.
secure delivery
Payment and shipping
Information about delivery countries, currently available costs and packaging. Checkout shows the options available for your address.
Delivery countriesDE, AT, ITDelivery costsfree from €170Delivery timedepends on destination
Having trouble with your order?
Email us the key information. We will review your request and reply using the contact details provided.
- Email us a screenshot of your basket or the item codes you would like to order.
- Include your name, billing address and a separate delivery address if required.
- Select one of the payment methods available for the order at checkout.
conditions
Our delivery terms
Packaging
Delivery costs include transport packaging selected for the contents of the order.
How costs are calculated
Shipping is charged at a flat rate. The currently available delivery countries and their terms are listed below.
shipping
Shipping costs by country
Germany
- Free shipping threshold
- free from €170
- Below the threshold
- €12.90
- Delivery time
- 3-5 working days
- Delivery method
- Standardversand
The option shown at checkout for the delivery address is definitive.
*Average delivery times. Longer transit times may occur depending on destination, parcel volume and season.
Austria
- Free shipping threshold
- free from €170
- Below the threshold
- €15.90
- Delivery time
- 3-5 working days
- Delivery method
- Standardversand
The option shown at checkout for the delivery address is definitive.
*Average delivery times. Longer transit times may occur depending on destination, parcel volume and season.
Italy
- Free shipping threshold
- free from €170
- Below the threshold
- €12.90
- Delivery time
- 2-4 working days
- Delivery method
- Standardversand
The option shown at checkout for the delivery address is definitive.
*Average delivery times. Longer transit times may occur depending on destination, parcel volume and season.
The final delivery method and cost depend on the option available at checkout for the delivery address.
payment
Payment options
At checkout you can choose one of the currently supported payment methods.
PayPal
Secure payment via your PayPal account.
Credit Card (Stripe)
Pay by credit card through our payment provider Stripe.
Direct Bank Transfer
Transfer the invoice amount directly to our bank account.
SEPA bank transfer is not supported.
Other delivery countries
Checkout currently supports addresses in Germany, Italy and Austria. You can ask us to assess another destination individually; delivery is offered only after explicit confirmation.